Cancellation & Refund Policy

1. Order Cancellation

You can cancel an order for a full refund any time before it has been handed to the courier. Email us at sales@abiramitex.com with your order number as soon as possible. Once an order has shipped, it can no longer be cancelled, but it may be returned under the conditions below.

2. Returns

Restockable items may be returned within 7 days of delivery if they are unused, unwashed, and have the original tags and packaging intact. Please contact us before sending anything back so we can share the return address and note your order.

Unique pieces (one-of-a-kind woven sarees, marked as such on the product page) are final sale and cannot be returned or exchanged, except where they arrive damaged or defective.

3. Damaged, Defective or Wrong Items

If your order arrives damaged, has a manufacturing defect, or is not what you ordered, contact us within 48 hours of delivery with photos of the item and the packaging. We will arrange a free replacement or a full refund, including any return shipping cost.

4. Refund Method & Timeline

Approved refunds are issued to the original payment method through Cashfree Payments. Once we receive and inspect a returned item (or approve a cancellation), the refund is initiated within 2–3 business days and typically reaches your account within 5–7 business days, depending on your bank or card issuer.

5. Non-Refundable Charges

Original shipping charges are non-refundable except where the return is due to our error (a damaged, defective or wrong item). Return shipping for a change-of-mind return is the customer’s responsibility.

6. How to Request a Return or Refund

Email sales@abiramitex.com or call +91-9043763737 with your order number and the reason. We aim to respond within one business day.

See also our Shipping Policy and Terms & Conditions.