Frequently Asked Questions
Weaves, shipping, payments and care — the questions we’re asked most.
How do I know if a saree is a one-of-a-kind piece?
Products marked "Unique Piece" are woven as a single piece and will never be restocked once sold. Every other saree is a restockable design — if it's out of stock, check back or contact us about the next weaving run.
What payment methods do you accept?
We accept Cashfree (UPI, cards, netbanking, wallets) for customers in India, and PayPal for international customers. All payments are processed securely — we never see or store your card details.
Do you ship internationally?
Yes. We ship worldwide. International orders above ₹35,000 qualify for free shipping; below that, a flat international shipping rate applies at checkout.
How long does delivery take?
Domestic orders within India typically arrive within 5-7 business days of shipping. International orders vary by destination, generally 10-21 business days. You'll receive a tracking link by email once your order ships.
How should I care for my handloom saree?
Care instructions are listed on each product page and vary by fabric — most pure silk pieces are dry-clean only, while cotton and silk-cotton blends can usually be hand washed in cold water. When in doubt, dry clean.
Can I return or exchange a saree?
Restockable items can be returned within 7 days of delivery if unused and with tags attached; unique one-of-a-kind pieces are final sale. See our Cancellation & Refund Policy (linked in the footer) for the full details on returns, exchanges, and damaged-item claims.